Staff & Faculty Technical Support

Welcome! Please take a moment and carefully read the instructions below!

COVID-19 REMINDER: At this time until further notice, all incoming and current support tickets are only to be resolved remotely. Due to the unprecedented increase of risk of COVID-19 contractions, per District guidelines, all on-site technical support requests cannot be honored at this time. If you need technical assistance, please click on the button above where you can submit a ticket to request online support. You request will be submitted to Edwin Quevedo and/or Martin Hernandez.

For general or additional technical inquiries, please e-mail edwin.quevedo1@lausd.net and/or martin.hernandez3@lausd.net, or an Administrator.

Submitting a support ticket will reduce any delays in your technical request. Please notify an Administrator if you have any questions or concerns. Thank you!

Additional Resources:

LAUSD ITD Help Desk

LAUSD Responsible Use Policy for District Computer and Network Systems (RUP) Bulletin 999.12

LAUSD Modern Authentication for SSO Email

IT Software and Services for LAUSD Employees