Welcome! Please take a moment and carefully read the instructions below!

COVID-19 REMINDER: At this time until further notice, all incoming and current support tickets are only to be resolved remotely. Due to the unprecedented increase of risk of COVID-19 contractions, per District guidelines, all on-site technical support requests cannot be honored at this time. If you need technical assistance, please click on the button above where you can submit a ticket to request online support. You request will be submitted to Edwin Quevedo and/or Martin Hernandez.

For general or additional technical inquiries, please e-mail edwin.quevedo1@lausd.net and/or martin.hernandez3@lausd.net, or an Administrator.

Submitting a support ticket will reduce any delays in your technical request. Please notify an Administrator if you have any questions or concerns. Thank you!

Additional Resources:

LAUSD ITD Help Desk
LAUSD Responsible Use Policy for District Computer and Network Systems (RUP) Bulletin 999.12
LAUSD Modern Authentication for SSO Email
IT Software and Services for LAUSD Employees

Questions? Live Chat with an advisor. Go to https://wearedace.zoom.us/j/6456875564